Representing Arborists in Queensland & Nth NSW
13 Nov 2019

ISA Tree Risk Qualification (TRAQ) – THREE DAY Course

Date: Tuesday 17th – Thursday 19th  March 2020
Location: QAA Head Office: 26-40 Delancey Street, Cleveland QLD 4163
Time: 8.00am – 5.00pm (Tuesday & Wednesday) & 8.00am – 12.00pm (Thursday)
Registration Deadline: 10th February 2020

Class Size is Limited to 20


What Is the ISA Tree Risk Assessment Qualification (TRAQ)?

The International Society of Arboriculture (ISA) offers TRAQ as an instructor-led credential that demonstrates professional knowledge in tree risk assessment through participation in a training course and passing its accompanying exam. The TRAQ program offers tree care professionals the opportunity to expand their knowledge of the fundamentals of tree risk assessment by learning a standardized, systematic process for assessing tree risk and providing information to tree owners and risk managers for making informed decisions that will promote the safety of people and property and enhance tree benefits, health, and longevity.


The course content is based on ISA’s Tree Risk Assessment Manual and is divided into nine modules:

1.   Introduction to Tree Risk Assessment
2.   Levels of Assessment
3.   Target Assessment
4.   Site Assessment
5.   Tree Biology and Mechanics
6.   Tree Inspection and Assessment
7.   Data Analysis and Risk Categorization
8.   Mitigation
9.   Reporting

Continuing Education Units (CEUs) for ISA Certification Holders 

If you hold an ISA certification, you can earn 14.5 ISA CEUs if you complete the ISA Tree Risk Assessment course, attending at least 80 percent of the instructional portion of the program. These CEUs can be applied to your ISA Certified Arborist® credential, including the Tree Worker credentials. For an ISA Board Certified Master Arborist®, 6 CEUs go to practice, 6 to management, and 2.5 to science.

What Are the Course Objectives?

•   Comprehension of the fundamentals of limited-visual and basic tree risk assessment as defined in the ISA Best Management Practices: Tree Risk Assessment;
•   Knowledge of the principles of advanced diagnostic techniques for assessing tree risk;
•   Mastery of methods for gathering and evaluating information to assess tree risk;
•   Development of reasoned judgments and recommendations for mitigating identified risk.

How Are the TRAQ Course and Exam Presented?

The standard ISA TRAQ course is a two-day, in-person training course followed by a half-day examination. (Instructors may extend the time/length of the course in specific circumstances.) Lectures, discussions, small-group activities, applied case studies, and field activities are all a part of the training process. The examination consists of two parts:

• Written exam: 100 multiple-choice questions. Each question has four answer choices, and only one is correct. You will have two hours to complete the written exam.
• Performance-based exam: An actual, outdoor tree assessment will test your ability to apply tree risk principles to a tree at the training site. You will have one hour to complete the performance-based exam.

Who Is Eligible to Apply for the TRAQ Course?

An eligible applicant for a TRAQ course must have earned at least one of the following credentials:

  • ISA Board Certified Master Arborist®
  • ISA Certified Arborist®
  • ISA Tree Risk Assessment Qualified
  • A degree in arboriculture, urban forestry, traditional forestry, or horticulture that is part of a national qualifications framework or is from a college or university that is accredited or recognized under a system that is substantially similar to accreditation.
  • AHC30810 Certificate III in Arboriculture (Australia)
  • ASCA Registered Consulting Arborist (RCA) status
  • Connecticut Arborist License
  • European Tree Technician
  • European Tree Worker
  • Fachagrarwirt Baumpflege
  • Louisiana Arborist License
  • Manitoba Arborist Training and Licensing Program
  • Maryland Tree Expert
  • Massachusetts Certified Arborist
  • New Hampshire Arborists Association Certified Arborist
  • New Jersey Certified Tree Expert
  • New Zealand National Certificate in Horticulture (Arboriculture) (Level 4)
  • Rhode Island Arborist License
  • Society of American Foresters Certified Forester
  • United Kingdom Qualifications and Credit Framework Level 2 Certificate or Diploma in Arboriculture

ISA maintains records of its own credential holders; however, ISA credentials that expired in 2001 or earlier may require documentation. Applicants must provide valid documentation of any other credentials to demonstrate eligibility.

If you hold a credential or have completed a program of study not listed above, go to the ISA website for information on eligibility appeals.

You will be required you to send a scanned PDF copy of your qualification certificate or academic transcript to or via the document uploading section on the website TRAQ registration page.

The ISA Qualifications Program does not discriminate in determining eligibility on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Accommodations for Participants with Disabilities
It is the intent of ISA to provide accessibility to ISA courses to any qualified participant with a documented disability upon reasonable notice and without requiring ISA to take action which would result in a fundamental alteration in the nature of the course or an undue financial burden to ISA or the course host. If you have a special need and require an accommodation for a course, please complete the Special Accommodations Request Form and submit it to Your request will be reviewed, and you will be notified of a determination.

The course cost includes all course materials, lunch, and refreshments on both training days and welcome refreshments upon arrival for the exam.

The Tree Risk Assessment Qualification is valid for five (5) years from the date the TRAQ exam is passed. The qualification holder is required to retake the course and pass the exam every five (5) years in order to maintain the qualification.

By applying to participate in a TRAQ event, you authorize the ISA to make your registration and contact information available to the local chapter/associate organisation. You agree to the terms, conditions, and policies outlined in the Tree Risk Assessment Candidate Handbook:

If you need to apply for a TRAQ exam retake only, you must contact us.

You will be notified

  • When your application is received
  • After your application is approved

A confirmation packet will be shipped to you three weeks prior to the course date (Please provide a physical home delivery address – NO PO Boxes), which includes

  • The Tree Risk Assessment Manual
  • The Tree Risk Assessment Workbook
  • Tree Risk Assessment Clipboard
  • A letter containing the date and time of the course

No refunds or discounts are given if you already own the Tree Risk Assessment Manual.

What to bring

  • Government photo ID (such as a driver’s licence)
  • Tree Risk Assessment Manual
  • Tree Risk Assessment Workbook with pre-course activities completed (Workbook is required to complete the course.)
  • Writing utensil(s), including at least one #2 pencil
  • Tree Risk Assessment Clipboard
  • Appropriate attire for both indoor and outdoor
  • High-visibility vest, coat, or clothing
  • Hard hat

By applying, you authorize the release of any information for the purpose of verifying your application. ISA has the right to contact any person or organization as part of the review and to notify appropriate organizations if your application contains false information. You also authorize ISA to provide your contact information to your local chapter/associate organization and ISA’s professional affiliates for information-sharing about educational seminars and other events. Your name, location, and credential will also be available to the public on the ISA website. If you do not wish to have your name included on the ISA website or in lists for distribution, contact ISA Customer Service at


 Prices include GST
ISA Member$930.00
QAA Qualified Member$985.00
QAA General Member$1,045.00





** If you do not provide ISA Member number before the registration deadline, you will be charged at either member or non-member prices accordingly.


All bookings are confirmed upon full payment to the Queensland Arboricultural Association Inc.

If you wish to cancel your booking, request must be made in writing.

Credits and Refunds

  • 1 day prior or on the day – no credit or refund.
  • Within 7 days of event – 20% credit or refund.
  • Within 8-30 days of event – 35% credit or refund.
  • Over 31 days before event – full credit or refund.

**Credits are valid within the same calendar year.


The Queensland Arboricultural Association reserves the right to cancel any activity due to lack of bookings up to two days prior to an event or course.

Please contact us to confirm that your event will go ahead before booking travel or accommodation.

For more detailed information, please refer to the ISA website Tree Risk Qualification Application Guide


Register Now!

11 Nov 2019

ISA Tree Risk Assessment Qualification (TRAQ) Renewal

Date: Monday 16th March 2020
Location: QAA Head Office: 26-40 Delancey Street, Cleveland QLD 4163
Time: 8.00am – 5.00pm
Registration Deadline: 10th February 2020

Class Size is Limited to 20

The TRAQ Renewal Course is a one-day refresher, with five hours of instruction, and three hours to take the exam. Current TRAQ holders can complete the course as early as three and one-half (3 1/2) years into their Qualification (18 months before your expiration date).  

Once you have successfully passed the renewal requirements, you will be given 5 years from the date of your previous expiration allowing you to take full advantage of the 5 year period granted with the credential.

Your instructor for this event will be Mark Roberts.

You will review:
   –   Levels of assessment
   –   Target assessment
   –   Site assessment
   –   Tree biology and mechanics
   –  Tree inspection and assessment
   –   Data analysis and risk categorisation
   –   Mitigation
   –   Reporting

Included in your registration:
 –   course registration
 –   exam fee
 –   the TRAQ renewal manual (shipped via UPS to the address you provide (NO PO Boxes)
 –   the TRAQ renewal workbook (handed out at the class)
 –   morning tea, 
lunch and beverages for the day

Travel and lodging is on your own.

To be able to register for the TRAQ Renewal workshop you must hold a TRAQ credential. You may complete the TRAQ Renewal workshop as early as 18 months prior to your qualification expiration date. Participants are asked to bring their TRAQ Risk Assessment manual and clipboard to training. 

All Applications will be reviewed for approval. Your registration will be finalised via email.

Once your current expiration date passes, you will need to retake the full course and assessment to be reinstated.

Confirmation Packet:
You will receive a confirmation packet with a letter containing the date and time of the course and the name of the appropriate contact person. Confirmation packets are shipped three weeks prior to the date the course begins.

Confirmation packets will be shipped using UPS to the address provided on the personal information registration page. Please provide a physical shipping address.

What is required to bring to the class:
 – your government issued photo ID
 – your TRAQ Manual (shipped via UPS to the address you provide)
 – your TRAQ Workbook (will be handed out at the class)

 – your hard hat and high visiblity vest or shirt  (required)
 – #2 pencils and clipboard for taking notes and completing worksheets
 – rain gear, including a large ziplock bag (just in case!)
come prepared to spend part of the day outdoors
please dress for your comfort level indoors and outdoors; 
    we cannot always control the room 
temperature to suit everyone 

Special Testing Accommodations Requests:
If you have an accommodation request, please complete the Special Accommodations Request Form and submit it with your application. You may find the form online at The process may take up to several months and may not allow enough time to attend this particular class.

Refund and Cancellation Policy:
All bookings are confirmed upon full payment to the Queensland Arboricultural Association Inc.

Registrations are limited to 20 people. 
If you wish to cancel your booking, request must be made in writing.

Credits and Refunds:

  • 1 day prior or on the day – no credit or refund.
  • Within 7 days of event – 20% credit or refund.
  • Within 8-30 days of event – 35% credit or refund.
  • Over 31 days before event – full credit or refund.

**Credits are valid within the same calendar year.


The Queensland Arboricultural Association reserves the right to cancel any activity due to lack of bookings up to two days prior to an event or course.

Please contact us to confirm that your event will go ahead before booking travel or accommodation.


Prices include GST

ISA Member:


QAA Qualified Member:


QAA General Member:


Non-QAA Member:




Register Now!

05 Apr 2019

**Why Life Insurance & Income Protection are Important**

From our sponsor Fitzpatrick & Co Insurance Brokers Pty. LTD.

**Why Life Insurance & Income Protection are Important**

A real-life example

We would like to share a true-life insurance claims story and the importance of having the right people and the right cover for your needs.

Tania and her husband Marty approached Fitzpatrick & Co. unsure what they needed but were concerned about protecting their family in case of ill health. Our adviser reviewed their current life situation, gave them options and helped them implement the policies that they selected.

Less than 12 months later Tania was diagnosed with a severe brain tumor. We have recently been successful in securing the payment of Tania’s Total & Permanent Disability payment and she continues to receive her monthly income protection payments. The below is a letter received from Tania this week:

When I met you to discuss our insurance needs, I never ever thought I would need income protection or Total and permanent disability cover as I lead a healthy lifestyle. I remember you talking to me about the risk that my family could face if I was out of action as I was a working Mum. I decided to take your advice and take out the insurance policies, but little did I know that within 12 months I would be diagnosed with a malignant tumor in my head. I now need years of rehabilitation, am unable to ever return to work and our world has been turned upside down.

The Life, total and permanent disability and income protection policies you put together for me changed our lives forever. Marty remembers when he called you to tell you what happened to me and you got onto the claims process immediately. We had a lot of forms to complete and you came to our home and sat with me one morning to go through it all. I am so grateful for the numerous phone calls over 6 months between the insurer and you so that you could minimise my involvement, as I was unable to comprehend the information. We truly understand and appreciate the time you put into our claim.

We can’t believe that we have now paid off our mortgage thanks to these policies. In addition, Marty can go to work and continue to run his business while I get the necessary medical attention and care that I need. My income protection policy allows me to contribute to our family and medical needs. Your advice, guidance, and assistance with the payment of the policies covered all our issues and removed all financial stress. I am very grateful that we took your advice and that we had Fitzpatrick & Co. looking after us.

Life Insurance and any insurance is a vital aspect of not just your life but your business. The above story shows the real-life reason why having the right cover and people are so important.

For assistance with any of your insurance needs please contact Mick Le Grand, Director of Programs at Fitzpatrick & Co. on 03 8544 1634 or email

Fitzpatrick & Co have specialised in the horticulture and arboriculture industry for over 30 years providing assistance and financial support to companies, associations, and events.

We are there when you need help.

20 Dec 2018

Vermeer QAA Members Sale !!


The summer heat is here and the storms are on their way, so now’s the time to drop into your local Vermeer Parts Counter and try the new ZERO lightweight chainsaw trousers from Clogger.

Plus, Vermeer is offering QAA members special pricing of $300 + GST (with a free Vermeer merchandise pack, including one pair of your choice of safety glasses) for orders placed before 31 January 2019. Just present your QAA membership number at the counter to take advantage of this deal. 

Visit the Vermeer website to find your local Parts Counter, and check out their comprehensive range of Arborist gear.

And finally, if you’re in the market for a Vermeer chipper, stump grinder or mini loader there’s great finance deals going right now. Contact your local Vermeer team for details.


19 Apr 2017

Member Logins now Active

Many of you would have received an email communication advising that you can now log into the QAA website. Please follow the instructions to log in and ensure all details are up to date. Membership renewals will now be completed through the website, if you have not paid your membership, you will have 30 days before it will lock you out of your account.

If you require a RESEND WELCOME EMAIL sent to you, please email your request to or alternatively call us on (07) 3821 1488.

There will be many features added as we grow this website. Keep an eye out on the Sponsors page. They are now able to access this and upload any information or sales/promotions they may have exclusive to our members.