23nov8:00 am3:30 pmISA TREE RISK ASSESSMENT QUALIFICATION (TRAQ) - VIRTUAL RE-CERTIFICATION COURSERegistration Deadline: Friday 21 October 2022

Event Details

Date:   Wednesday 23 November 2022
Location:   ONLINE 
Time:   8.00am – 3.30pm (AEST)



⇒ Only register for this course if you already have a current TRAQ credential and are within 18 months of your expiration date.
⇒ Registration closes after 30 seats are filled or 21 October 2022 (whichever comes first).
⇒ This is an online course co-hosted by the QAA.
⇒ Be sure to read all of the materials about utilizing a virtual option to renew your TRAQ credential below.
The deadline to register for this workshop is Friday 21 October 2022. 

The ISA Tree Risk Assessment Qualification (TRAQ) Re-Certification (VIRTUAL) Course is conducted in two separate phases. Phase one requires that you attend the TRAQ Renewal Online workshop scheduled on Wednesday 23 November 2022. QAA will be utilizing the TEAMS platform to conduct the online course. We encourage registrants to test the desktop/laptop computer they will be using PRIOR to registering for this program to ensure that you have no problems showing your web cam, utilizing your microphone, etc. This is required for participation in the online renewal program. 

Once the online re-certification course is completed, you will proceed to Phase two. This phase is administered by ISA utilizing Pearson VUE’s online testing centre. Again, we recommend that you test the desktop/laptop you will be using PRIOR to registering for this program to ensure that you can utilize your device to complete both the written and performance-based portions of the exam. You will have 90-days to complete Phase two and ISA will provide instructions to you directly. (Note: QAA does not oversee Phase two of your exam.) 

We recommend that you review the following to see how the TRAQ Renewal Online differs from in-person workshops:

Also, please watch this video link that will show the examination environment and tips on taking an internet-based examination with OnVUE.  


Be certain to include accurate applicant information as requested. There are several questions to be answered for each applicant in order to verify eligibility.

You may add additional applicants but will need to answer all eligibility questions for each one. Failure to provide needed information may slow the processing of your registration and/or may mean that your registration is not processed.

No cancellations after 30 days prior to the event. 

Once your registration is completed, QAA will send you an email with login information for the course. 

This course is an online (or virtual) experience. You will need a computer and a quiet place to attend the class via TEAMS.   


Here are the requirements for the virtual version of the TRAQ Renewal:

  • A quiet workspace where you can attend the online workshop uninterrupted
  • A computer that can utilize the TEAMS platform and Pearson VUE online testing platforms (Perform pre-registration system tests above)
  • Your government-issued photo ID
  • Ability to view TEAMS on PC/Mac/Tablet with Web Cam (the instructor and facilitator must be able to see you on camera)
  • PC/Mac/Tablet with Microphone 
  • Attend the Virtual Course

After completing the course and your attendance is verified, you will receive a link to take the exam securely online.

Complete the performance-based test on your own and submit your results.

Registration Costs: (GST Inclusive)

ISA & QAA Lifetime Member $300.00
QAA Qualified Member $400.00
QAA Corporate & General Member $450.00
Non-member $500.00

** If you do not provide your ISA Member number before the registration deadline, you will be charged at either member or non-member prices accordingly.


The deadline to register for this workshop is Friday 21 October 2022. 



ELIGIBILITY: To be able to register for the TRAQ Renewal Course you must hold a TRAQ qualification. You may complete the TRAQ Renewal Course as early as 18 months prior to your qualification expiration date.


The webinar will be broken down into 5 sessions:

Session One 8.00am – 10.15am
Session Two 10:20am – 11:20am
Session Three 11:25pm – 12:25pm
Lunch (30 minutes)
Session Four 1:00pm – 2:30pm
Session Five 2:35pm – 3:30pm

Please note that times are AEST (QLD time).


ISA will give access to Participants for the online training materials within 21 days before the scheduled date of this training portion workshop. Please provide a valid email address for this material to be submitted. 

When you complete the TRAQ Recertification Course, you will earn 5 CEUs for the instructional portion of the program. These CEUs can be applied to your ISA Certified Arborist® credential, including the Tree Worker credentials. For an ISA Board Certified Master Arborist®, 2 CEUs go to practice, 2 to management, and 1 to science. 


Instructor: Mark Roberts
Dunedin, Otago – New Zealand

Mark Roberts has conducted tree risk assessments for more than 20 years, initially as a climber, then as a trainer. He predominantly works as a trainer in the Asia-Pacific region—Australia, New Zealand, and South-East Asia—but has also worked and travelled extensively throughout different regions of the globe. Mark has developed a working knowledge of the different types of trees, climates, clients, and their expectations by working in many countries and geographic regions around the world. Mark holds various teaching, arboriculture and science qualifications and certifications, and he is a regular presenter at arboriculture industry national and international conferences and events.


Special Testing Accommodations Request:
If you have a special need and require an accommodation for a course, please complete the Special Accommodation Request Form and submit it to Your request will be reviewed and you will be notified of a determination.


**Refund and Cancellation Policy:
All bookings are confirmed upon full payment to the Queensland Arboricultural Association Inc.

Registrations are limited to 30 people. 
If you wish to cancel your booking, the request must be made in writing.

Credits and Refunds:

  • 4 days prior or on the day – no credit or refund.
  • 7 days of the event – 20% credit or refund.
  • Within 8-30 days of the event – 35% credit or refund.
  • Over 31 days before the event – full credit or refund.

**Credits are valid within the same calendar year.


The Queensland Arboricultural Association reserves the right to cancel any activity due to a lack of bookings up to two days prior to an event or course.



November 23, 2022 8:00 am - 3:30 pm UTC +10:00 AEST(GMT-11:00)


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